Press Releases
Dingell Seeks Answers from US Postal Service on Recurring Mail Delivery Issues in Ypsilanti
Washington, DC,
January 11, 2018
U.S. Representative Debbie Dingell (MI-12) today sent a letter to U.S. Postal Service (USPS) Postmaster General and Chief Executive Officer Megan J. Brennan regarding recurring issues with mail delivery service in Ypsilanti. Dingell raised similar concerns in December 2016 after hearing from constituents and community leaders about long delays in pickup and delivery, periods where no mail is delivered for days at a time, and unresponsive and unreachable customer service. Dingell is urging USPS to investigate the matter and share steps being taken to improve service. “Mail delivery problems in Ypsilanti are an ongoing issue which I have raised before, but we are receiving a significant number of complaints from city leaders and constituents because the problems with mail delivery have become so serious,” wrote Dingell. “While it is understandable that the holiday season may cause some delays, these issues go well beyond that and have been going on for too long. Residents of Ypsilanti must be able to rely on timely, consistent mail service and this is clearly not the case at this time.” The full letter can be read here and below. Ms. Megan J. Brennan Postmaster General and Chief Executive Officer United States Postal Service 475 L’Enfant Plaza S.W. Washington, D.C. 20260 Dear Ms. Brennan: This letter is to once again address the unacceptable quality of mail delivery service in Ypsilanti, Michigan and to request that the U.S. Postal Service conduct an assessment of the problem and develop a plan to correct it. Mail delivery problems in Ypsilanti are an ongoing issue which I have raised before, but we are receiving a significant number of complaints from city leaders and constituents because the problems with mail delivery have become so serious. While it is understandable that the holiday season may cause some delays, these issues go well beyond that and have been going on for too long. Residents of Ypsilanti must be able to rely on timely, consistent mail service and this is clearly not the case at this time. Service issues include:
As I mentioned, this is not the first time we have heard these types of complaints about the Ypsilanti Post Office. It is important that these issues be investigated so we can understand the underlying issues that cause this chronic poor service and so the Post Office can implement the necessary corrective measures are implemented. Residents of Ypsilanti deserve a higher quality of service then they are receiving today. Please provide the results of your assessment of the problem as well as steps being taken to address. I am also requesting a meeting in the next few weeks with the appropriate USPS personnel to discuss these issues my constituents are facing, what USPS believes is causing them and what your action plan is to improve mail delivery for the residents of Ypsilanti. Thank you for your attention to this issue and I look forward to receiving your prompt response. Sincerely, Debbie Dingell Member of Congress |