On June 25th, 2021, Southeastern Michigan experienced historic flooding that led to horrific damage throughout the 12th Congressional District. In Dearborn alone, potentially as many as 20,000 homes were damaged by the floods. Working closely with the Governor and Biden Administration, we were able to secure a Presidential Disaster Declaration for Wayne and Washtenaw Counties, which will allow residents to receive relief and support from FEMA. Below are FAQs about next steps in the process of securing assistance from FEMA if your home has been damaged.
At the centers, representatives from FEMA, the U.S. Small Business Administration, Michigan State Police, Emergency Management and Homeland Security Division, and other state agencies are available to explain disaster assistance programs, answer questions about written correspondence and provide literature about repairs and rebuilding to make homes more disaster resistant. A state-run, multi-agency resource center is also co-located with the recovery center in Dearborn, where additional state and local resources will be available. Individuals do not have to visit a recovery center to register or receive federal assistance. These centers provide a location for applicants to submit documentation or discuss their case in-person with a FEMA representative. Before visiting a recovery center, survivors should register for federal assistance one of the following ways:
• Calling 800-621-3362 (including 711 or Video Relay). TTY users can call 800-462-7585.
The toll-free numbers are open from 7 a.m. to 11 p.m. ET, seven days a week. Multilingual operators are available.
Officials will be available to residents 7am to 7pm, 7 days per week. No appointment necessary.
Anyone requiring a reasonable accommodation (ASL interpreting, Braille, Large print, etc.) may call 800-621-3362 to request assistance in advance or ask the recovery staff at the center for assistance. Applicants and staff in the recovery centers will be required to follow CDC COVID-19 safety guidance.
For more information about Michigan’s recovery, visit www.fema.gov/disaster/4607. FEMA assistance is currently available to residents in Washtenaw and Wayne counties. The deadline for individuals to apply for disaster assistance is Sept. 13, 2021.
As flood resources from local, state, and federal officials quickly evolves, my office and I are working to continuously update our FAQs to ensure you receive the most up-to-date information available on obtaining flood assistance from FEMA.
Please find below a list of updated FAQs – since our last update on 7/16/2021 – that our office has compiled in coordination with FEMA officials, particularly regarding the process after you complete your registration.
FAQ: Michigan Flooding & FEMA Assistance
How do I apply for FEMA assistance?
Individuals in Washtenaw and Wayne Counties can apply with FEMA the following ways:
What documents do I need to open a FEMA assistance case?
To register with FEMA, you will need your household address, insurance information (if available), current contact information, your social security number and description of the damage.
Do I need to be a U.S. citizen to apply for FEMA assistance?
To register for FEMA assistance, at least one person in your household must be a U.S. citizen, even if that person is a minor.
How long will this process take to upload my documents?
If you have all the correct documentation, it should take about 10 minutes to open and submit a case.
Do I need to take pictures of the damage to be considered for FEMA assistance?
No, FEMA does not require photos of the damage to be considered for any assistance, though cost estimates and/or receipts for the damaged items is helpful.
What happens after I complete my FEMA registration?
If you report your home is not livable, sanitary and safe when you register, it may be necessary for FEMA to perform an inspection of the damaged property. FEMA inspectors will contact you to meet at the address where the damage was reported. Due to COVID-19, inspections are being conducted from outside of your home, with the inspector following current CDC guidance. The inspector will not enter the home and willvalidate what happened by questioning you about the damage. If applicants have the necessary technology, the inspector will ask to do a video verification of disaster-caused damage by using their mobile device to walk through the home.
After your home inspection has taken place, a record of the disaster-caused damage is given to FEMA. From that record your eligibility for disaster assistance will be determined.
After eligibility is determined, individuals who opt for direct deposit FEMA payments may receive the relief in as little as 24 hours. Individuals who opt for checks or additional options will receive the relief in 10-14 days after eligibility is determined.
Continue to stay in contact with FEMA via 1-800-621-3362 (TTY: 800-462-7585) regarding your case and for any appeals.
What do I do if I discover more damage to my home from the late June floods after my inspection?
Call the FEMA Helpline at 1-800-621-3362 (TTY: 800-462-7585) to report the additional damage and update your case.
Is the FEMA assistance the same as flood insurance?
No, FEMA assistance is limited to costs to make your home livable, sanitary and safe.
If you are ineligible for FEMA assistance, read your FEMA decision letter carefully because it specifies why you areineligibleandrecommendsactionsthatmaychangethedecision.Youmayneedtoprovideadditionalinformationordocuments.Ifamistakehasbeenmade,youshouldletFEMAknowrightawaybycallingtheFEMAHelplineat800-621-3362(TTY800-462-7585)orvisitingaDisasterRecoveryorDocumentDrop-offCenter.
Federalassistancecannotduplicateinsurancepayments.However,ifyoureportedhavinginsurance,but it didn’t cover the damage to your home or pay for all essential repairs, you can submit yourinsurancesettlementrecordstoFEMA forreview.
You were unable to demonstrate you occupied the home at the time of the disaster. When FEMA isunabletoverifythisinformation,youmayprovideFEMAwithdocumentssuchasutilitybills,abankorcreditcardstatement,paystubs,adriver’slicense,state-issuedIDcard,orvoterregistrationcard.Anydocumentprovided mustinclude yournameandaddress.
IfFEMAisunabletoverifyyouridentityduringtheapplicationprocess,youwillberequiredtosubmitsupporting documents, such as a Social Security card (along with a federal or state-issued ID),employer’spayrolldocumentcontainingfullorlastfourdigitsofyoursocialsecuritynumber,militaryidentification,marriagelicensetoconfirmproofofmaidenname,orU.S.passport
IfFEMAisunabletoverifyhomeownershipthroughautomatedpublicandgovernmentrecords,youwillberequiredtosubmitsupportingdocumentation.Asupportingdocumentmayinclude,butisnotlimited to, a deed or title, home purchase contract (excludes rent-to-own contract), mortgagedocumentation, homeowner’s insurance documentation, property tax receipt, property tax bill,manufacturedhomecertificateortitle,orlastwillandtestament(anddeathcertificate)namingtheapplicant heir to the property. Receipts for major repairs or maintenance may be acceptable if nootherdocumentationexists.Anydocumentationprovidedmustcontaintheaddressofthepropertyforwhichthe FEMAclaim isbeingsubmitted.
An inspector determined the damage caused by the current disaster has not made your homeunsafetolivein.Yourhomewasdeterminedtobesafe,sanitaryandfunctional.Ifyoudisagreewiththe home inspector’s decision, you can appeal. Get third-party documentation in writing (bid forrepairs,condemnationnotice,etc.)thatstates/supportsyourhomeisuninhabitable.
EveryonehastherighttoappealaFEMAdecision.Anappealmustbefiledintheformofasignedletter,bytheapplicant, within 60 days of the date on the decision letter. In the appeal, explain why you disagree with thedecision.Includeanyrequestedinformationandsupportingdocumentation.Besuretoincludethefollowing:
Youmustincludeacopyofyourstate-issuedID,havetheletternotarizedorincludethestatement“Iherebydeclareunder penalty of perjury that the foregoing is true and correct.” If the person writing the appeal letter is not theapplicantoramemberoftheapplicant’shousehold,astatementmustbeincludedgrantingthewriterauthorizationtoactonyour behalf.
YourappealmayalsobesubmittedataDisasterRecoveryCenterorDocumentDrop-offCenterwherestaffarealsoavailable to assist you with ensuring all necessary documents are included. Individuals can find their nearestrecoveryordocumentdrop-offcenterbyvisitinghttps://egateway.fema.gov/ESF6/DRCLocator.Appealscanalsobemailedto:
📞Wayne County: Please find your local community's contact information below.
15915 Southfield Road, Allen Park, MI 48101
6 Main Street, Belleville, MI 48111
21313 Telegraph Road, Brownstown, MI 48183
1150 S. Canton Center Road, Canton Twp, MI 48188
313-791-3490 Ext. #7
6045 Fenton Street, Dearborn Heights, MI 48127
16901 Michigan Avenue, Dearborn, MI 48126
2 Woodward aVenue Suite 1126, Detroit, MI 48226
313-386-2410 Ext. #1
3869 W. Jefferson Avenue, Ecorse, MI 48229
734-782-2455 Ext. #6
25500 Gibraltar Road, Flat Rock, MI 48134
6000 Middlebelt Road, Garden City, MI 48135
29450 Munro Street, Gibraltar, MI 48173
Grosse Ile Township
734-676-4422 Ext. #1
9601 Groh Road, Grosse Ile, MI 48138
17147 Maumee Avenue, Grosse Pointe, MI 48230
Grosse Pointe Farms
90 Kirby Road, Grosse Pointe Farms, MI 48236
Grosse Pointe Park
15115 E. Jefferson, Grosse Pointe Park, MI 48230
Grosse Pointe Shores
795 Lake Shore Road, Grosse Pointe Shores, MI 48236
Grosse Pointe Woods
20025 Mack Plaza Drive, Grosse Pointe Woods, MI 48236
3401 Evaline, Hamtramck, MI 48212
19617 Harper Avenue, Harper Woods, MI 48225
313-252-0050 Ext. #240
12050 Woodward Avenue, Highland Park, MI 48203
734-753-4466 Ext. #117
22950 Huron River Drive, Huron Township, MI 48164
26215 Trowbridge Streeet, Inkster, MI 48141
313-386-1800 Ext. #1231
1355 Southfield Road, Lincoln Park, MI 48146
33000 Civic Center Drive, Livonia, MI 48154
3100 Oakwood Blvd, Melvindale, MI 48122
248-349-1300 Ext. #8
215 West Main Street, Northville, MI 48167
44405 Six Mile Road, Northville Township, MI 48170
201 South Main Street, Plymouth, MI 48170
734-453-3840 Ext. #9
9955 N. Haggerty Road, Plymouth Township, MI 48170
15145 Beech Daly Road, Redford Township, MI 48239
10600 West Jefferson Avenue, River Rouge, MI 48218
14100 Civic Park Drive, Riverview, MI 48193
32409 Fort Road, Rockwood, MI 48173
11111 Wayne Road, Romulus, MI 48174
14400 Dix Toledo Road, Southgate, MI 48195
734-461-6201 Ext. #12227
23480 Sumpter Road, Sumpter Township, MI 48111
23555 Goddard Road, Taylor, MI 48180
2800 Third Street, Trenton, MI 48183
Van Buren Township
46425 Tyler Road, Van Buren Township, MI 48111
3355 South Wayne Road, Wayne, MI 48184
36300 Warren Road, Westland, MI 48185
734-675-3000 Ext. 8
21869 West Road, Woodhaven, MI 48183
734-324-4540 Ext. 7
3200 Biddle Avenue, Wyandotte, MI 48192
Do not call 9-1-1 to report flood damage.
We will keep you updated as we get additional contact information for each affected area in MI-12.
To assist with insurance claims, take an inventory of valuable and belongings, including pictures of video (do we mean pictures or videos?). Vehicle owners should report damages to their auto insurance company.
As the storms continue this week, remember to bring any valuables to higher ground and protect any paperwork, photos, and other items from water damage. Please be sure to stay safe and follow these tips from the Michigan Department of Health and Human Services.
Turn off utilities if instructed to do so. Disconnect all electrical equipment.
Do not walk-through moving water. Six inches is enough water to knock you down.
Do not drive in flooded areas. Six inches of water can cause you to lose control and two feet of water can sweep away your car. Remember: Turn around, don’t drown.
Listen to local media reports for information about if the water supply is safe to drink.
Stay out of flood waters because they can be contaminated by hazardous liquids and may contain sharp debris.
Report and stay 25 feet away from downed power lines.
After Floodwaters Recede:
Use caution when reentering a home or building that has been flooded. Return home during the day so you do not have to use lights. Leave the area immediately and call the gas company or police or the fire department if you smell gas or suspect a leak.
Be aware of your surroundings. Avoid electrical lines, debris, insects, and wild or stray animals.
There have also been reports of serious price gouging for certain goods due to the floods. Michigan Attorney General Dana Nessel’s office is asking for residents to report any price gouging to the AG’s office using the online consumer complaint form or by calling 1-877-765-8388.