Ypsilanti/Ypsilanti Township Postal Issues
U.S. Congresswoman Debbie Dingell convened a town hall meeting on Thursday, February 22nd with representatives of the U.S. Postal Service (USPS) to address serious concerns with mail delivery service in the broader Ypsilanti/Ypsilanti Township community. Hundreds of community members attended the meeting to share stories of long delays in pickup and delivery, periods where no mail is delivered for days at a time, instances where mail is never received or delivered, and unresponsive and unreachable customer service, among other complaints.
Congresswoman Dingell is committed to working with the Post Office to ensure these issues are resolved and that the Ypsilanti/Ypsilanti Township community has quality mail service.
In order to facilitate the handling of complaints, the following contacts are critical:
- To file a complaint, report a mail issue, or discuss a problem, the first point of contact should be the Huron Street Post Office at 734-482-3046 or via email at 48197YpsilantiMI@usps.gov.
- If your complaint is not handled in a timely manner, Stephanie Brantley, USPS Post Office Operations Manager, can be reached at 313-234-7002.
- The third point of contact is USPS Detroit District Manager Lee Thompson, who is also committed to ensuring that these issues are addressed. She may be reached at 313-226-8607.
Constituents who continue to experience problems may always reach out to the Congresswoman’s office at 313-278-2936 or email Katie Jesaitis at Katie.Jesaitis@mail.house.gov.
Post Office Locations:
1606 S Huron St.
Ypsilanti, MI 48197
108 S Adams St.
Ypsilanti, MI 48197
11014 Whittaker Rd.
Whittaker, MI 48190
Members of the community should also be aware of a service offered by the U.S. Postal Service called Informed Delivery, which allows customers to digitally preview mail and packages scheduled to arrive at their home. More information is available here.
Additionally, at the town hall meeting, all of the Post Office management present committed to ensuring there are open lines of communication between the Post Office and the public. To improve communications, Ypsilanti Postmaster Alicia Brown will hold regular community meetings at the Adams Street Post Office, located at 108 S. Adams Street in Ypsilanti. The first of these meetings will be held in March, and will be announced by the Post Office in the coming weeks.
When Dingell’s office receives notification, she and other local officials will also post the information on their websites to keep the community informed.